This Privacy Policy describes how Seoul Sky Tickets ("we", "us", or "our") collects, uses, and shares information about you when you use our website and booking services. We are committed to protecting your personal data in accordance with applicable data protection laws, including the Personal Information Protection Act (PIPA) of South Korea and the General Data Protection Regulation (GDPR) where applicable.
We collect information you provide directly to us when making a booking, including your first name, last name, email address, phone number, and payment information. We also collect technical data such as your IP address, browser type, device information, and cookies to improve our services.
We use the information we collect to process your ticket purchases and send booking confirmations, communicate with you about your reservations, improve and optimize our website and services, comply with legal obligations, and detect and prevent fraud.
All payment transactions are processed through PayGlobal, our secure payment gateway. We do not store your full credit card details on our servers. Payment processing is subject to PayGlobal's own privacy policy and security standards.
We may share your personal information with Seoul Sky / Lotte World Tower for ticket fulfillment, payment processors for transaction processing, analytics providers to help us understand website usage, and law enforcement when required by law.
We use cookies and similar technologies to remember your language preferences, analyze website traffic and usage patterns, and improve your browsing experience. You can control cookie settings through your browser preferences.
We implement appropriate technical and organizational measures to protect your personal data, including SSL/TLS encryption for all data transmission and secure storage of personal information.
Depending on your location, you may have the right to access, correct, or delete your personal data, object to or restrict processing, data portability, and withdraw consent at any time.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the Seoul Sky official website or at the venue location: 300 Olympic-ro, Songpa-gu, Seoul, South Korea.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
Last updated: January 2024
